Winning advice, tips and strategies for start-ups and businesses that are growing and thriving. Always fresh, actionable and informative from leading experts and thought leaders on sales, marketing, leadership, technology, hiring, and more. Choose category or enter a keyword in the search bar above, or view all below.
Delighting customers—or at least responding to them effectively—has never mattered more. With the potential for complaints to go viral on social networks, how you handle a customer complaint can make the difference between the life and death of your business. READ THE FULL ARTICLE